Customer Service

What our Client Say About us

Many years in business

100% customer satisfaction

Knowledgeable advisors to help you

Multiple coverage options to choose from


The Serrano Insurance Agency is Amazing! Maria Esmeraldo Serrano has helped me with all of my insurance needs. When i was in an auto accident, Ms. Serrano made sure i had all the information i needed to make my claim. They made this process run smoothly! I absolutely recommend the Serrano Insurance Agency- they are AMAZING!

Lorie Cevallos
★ ★ ★ ★ ★
Great customer service! I had the pleasure of working with Esmeralda and she was very helpful! She worked fast and gave me great prices with the info she had. She is my go to person when I have questions about my policy or anything else regarding insurance. I trust her with dealing with my insurance and i recommend anyone to get a quote with her!

Elliana Dior
★ ★ ★ ★ ★

Huge thank you to Esmeralda which made the process so easy and smooth as i purchased insurance with their team. I asked for several different quotes and she helped me willingly and very patient with me.
happy new customer, thank you again!

Ilse Vela
★ ★ ★ ★ ★
Rebecca was super kind and professional. She responded within 30 minutes with a quote. She got me a rate over 50$ cheaper than what I currently pay. Rebecca is the way to go!

Emily mendez
★ ★ ★ ★ ★
Salvador is amazing!! Ive never paid so little for insurance for the coverage I need! I’ve had an older 2011, 2018 vehicle and now I’m purchasing a 2021 and I’m paying LESS for the new vehicle than the older ones?! Seriously give him a call he will beat your rate so glad my friend referred him, great service!

Jacob Ortiz
★ ★ ★ ★ ★
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