Insurance Agency in Pasadena, TX

Get the best possible coverage at a price you can afford

Your team of insurance experts for standard auto insurance, home insurance, life insurance, and more.

At the TWFG Serrano Insurance Agency, we strive to deliver expert and high-quality service to our clients.

Since May of 2015, TWFG Serrano Insurance Agency - Progressive Insurance has been your trusted local independent insurance agency. But we don’t just sell insurance! Our team of insurance experts provides you with personalized services tailored to your needs. We aim to educate you on the difference between purchasing a second-rate policy and gaining total peace of mind. More than anything, we are here to help protect your most important asset — your family.

With TWFG Serrano Insurance Agency - Progressive Insurance, you will get the best possible coverage at a price you can afford along with expert guidance to help you navigate your policy. And the best news? Our professional services don’t cost you extra — we are committed to giving you the best help and the best deal. Let us find the perfect insurance contract for you!

Service Categories

TWFG Serrano Insurance Agency based in Pasadena, TX is experience in the industry has taught us that good customer service and quality guidance are what matter most to you. Count on us to provide you with high-quality services.

the serrano insurance agency

Personal Insurance

At TWFG Serrano Insurance Agency in Pasadena, TX, we understand the importance of personal insurance in securing your financial wellbeing and protecting your assets.
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Business Insurance

As a trusted insurance agency in Pasadena, TX, TWFG Serrano Insurance Agency recognizes the significance of business insurance in safeguarding your company from potential lawsuits and financial losses.
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Packaged Business

TWFG Serrano Insurance Agency in Pasadena, TX is here to help you get the peace of mind you need to protect your business within your budget.
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Many years in business

100% customer satisfaction

Knowledgeable advisors to help you

Multiple coverage options to choose from

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Home Insurance

Lost Passport
Fire
Theft
Medical Payments
Additional living Expenses
Personal Possessions
Property Coverage

Lost Passport Coverage

Risk Factors

While on vacation in Europe, you lose the tote bag that has everyone’s passports.

Solution

Your homeowners policy can help with the cost of replacing passports and other valuable papers.

Fire Coverage

Risk Factors

You act quickly and prevent a grease fire from getting out of control, but smoke damages the counters and cabinets in your kitchen.

Solution

Property coverage in your policy can help if your house is damaged by fire and/or smoke.

Theft Coverage

Risk Factors

You return from a family vacation to discover thieves have stolen electronic equipment from your media room.

Solution

If your possessions are stolen, damaged or destroyed in an insured loss, your coverage can help replace them, up to the policy’s stated limits.

Medical Payments Coverage

Risk Factors

A guest at your annual Fourth of July barbecue trips on the steps between your deck and the lawn fracturing his wrist when he falls against a stone retaining wall.

Solution

Medical payments coverage can cover the medical costs if a visitor is hurt on your property, regardless of liability.

Additional Living Expenses Coverage

Risk Factors

You heard the warning sirens and escaped uninjured, but you can’t live in your house while tornado damage is repaired.

Solution

Coverage for additional living expenses can help with the extra cost of a temporary relocation caused by a covered event.

Personal Possessions Coverage

Risk Factors

You mastered the basics of surfing during lessons in Hawaii but your wedding ring is stolen.

Solution

With personal possessions coverage, lost jewellery is covered up to your policy limits.

Property coverage

Risk Factors

You’ve lit several candles — which unintentionally start a small fire in your apartment.

Solution

Property coverage under your renters policy may help if personal property like a sofa and a bookcase are damaged by fire.

Our Carriers

  • All Statemercury insuranceTexas Mutual
  • TheHartfordTWFGLiberty Mutual Insurance Logo
  • progressivenationalgeneraltravelers

Testimonials

  • Rene Nwhtx

    Rebeca Is AWESOME! She went above and Beyond ! She helped me save so much money on car insurance and was Very responsive and patient with me . Literally the B E S T ! Thank You so Much Rebeca !

  • Amanda MUA

    I love The Serrano Agency!! They’ve got such great staff, my experience with Rebeca was impeccable! She helped me get a lower rate on my car insurance!! I used to pay $250 and she was able to get me down to $142 A MONTH!!! Amazing experience I would recommend to family & friends 10/10 !!:)
  • Erika Canales

    I needed auto insurance with coverage for someone without a DL and Serrano Insurance Agency was able to provide that for me. I got the pleasure of being attended by Esmeralda and she was amazing! She was patient with the many questions I asked. Now we have a great auto insurance. Thank you!

News & Blog

Latest Insight, Insurance Trends

February 25, 2026
Business Interruption Insurance in 2026: How to Keep Cash Flow Alive When Operations Stop!

Running a business in 2026 means you’re juggling more moving parts than ever—supply chains, staff, cyber risks, weather events, and shifting customer habits. Most owners focus on protecting buildings, equipment, and vehicles, but the real stress often starts when the income stops while the bills keep coming.  1. Picture the ‘what if’ Starting with what […]

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February 22, 2026
Emergency Funds vs. Insurance: What to Pay Out of Pocket and What to Insure Against!

When life throws a curveball, most of us wonder the same thing: should I pay for this from my savings, or is this what insurance is for? Balancing an emergency fund with the right coverage can feel confusing, but understanding the difference between “pay out of pocket” and “insure against” can bring real peace of […]

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February 19, 2026
Restaurant, Retail or Contractor? Industry‑Specific Business Insurance Pitfalls to Avoid in 2026!

Running a business in 2026 is challenging enough without worrying whether your insurance will really help when you need it. If you own a restaurant, retail shop, or contracting business, the risks you face look very different, even if the policy documents sound similar. Understanding a few common pitfalls can help you talk with your […]

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Contact TWFG Serrano Insurance Agency

TWFG Serrano Insurance Agency serving Pasandena, TX and surrounding areas is here to help you find the coverage that fits your needs as an independent agency.

Get Professional Consultation

(281) 937-4388
3207 Preston Ave Pasadena,Texas 77505

Pasadena, TX

We extend coverage to individuals and businesses in Pasadena, TX and surrounding areas.
© 2026 TWFG Serrano Insurance Agency Designed by Amplispot

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