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About Our Agency

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Many years in business

100% customer satisfaction

Knowledgeable advisors to help you

Multiple coverage options to choose from

Our agency is a one stop insurance agency

The Serrano Insurance Agency in Pasadena, TX and surrounding areas understands your priorities for protecting your family, business, and possessions. We have the expertise to navigate the unique risks associated with each area, providing you with the peace of mind you deserve.

Welcome to Our Agency

Salvador Serrano Jr. opened The Serrano Insurance Agency - A vision to provide excellent customer service and build an agency different from the competition. These days, it is crucial to take care of your customers’ needs. We work to provide highly competitive prices and make sure every customer leaves happy with the price and service they received. We protect our customers’ most valuable assets by being kind, respectful, honest, cheerful, and gracious and understanding their family’s needs.

Since May of 2015, The Serrano Insurance Agency - It has been your trusted local insurance agency. But we don’t just sell insurance! Our team of insurance experts provides you with personalized services tailored to your needs. We aim to educate you on the difference between purchasing a second-rate policy and gaining total peace of mind. More than anything, we are here to help protect your most important asset — your family.

We embrace the opportunity to be part of your story — you’re the reason we’re in business! And helping you protect the things that matter most to you is what matters most to us.

I work with my team to ensure that our clients receive more than just customer service; they receive customer satisfaction through trust, sincerity, and genuine friendship. We would love to help you with all of your insurance needs, whether auto, home, life, or business insurance.
Comprehensive coverage at reasonable rates

We know that finding the right coverage can be difficult, so our team of experts will work with you every step along the way to find the best coverage for your situation.

Unbiased guidance

Our team of experts is dedicated to providing unbiased guidance to our clients. We'll work with you to understand your needs and find the best policy for you.

Specialized team

Our specialists will match you with the ideal insurance provider for your budget, then help you understand your coverage and get the most out of your insurance plan.

Several types of Insurance plans

The Serrano Insurance Agency - Progressive Insurance is your team of insurance experts for standard auto insurance, home insurance, life insurance, and more.

The Serrano Insurance Agency - Progressive Insurance identifies what matters most to our clients, and we help them protect those assets for the future. Not only do we learn what your financial goals are, but we also help you reach those goals. We will advocate for you and make certain that you are properly insured for anything that life brings your way, no matter how unexpected it may be.

With The Serrano Insurance Agency - Progressive Insurance, you will get the best possible coverage at a price you can afford along with expert guidance to help you navigate your policy. And the best news? Our professional services don’t cost you extra — we are committed to giving you the best help and the best deal. Let us find the perfect insurance contract for you!

Meet Our President & CEO, Salvador Serrano Jr.

I opened The Serrano Insurance Agency - Progressive Insurance with a vision to provide excellent customer service and build an agency different from the competition. These days, it is crucial to take care of your customers’ needs. We work to provide highly competitive prices and make sure every customer leaves happy with the price and service they received. We protect our customers’ most valuable assets by being kind, respectful, honest, cheerful, and gracious and understanding their family’s needs.

We embrace the opportunity to be part of your story — you’re the reason we’re in business! And helping you protect the things that matter most to you is what matters most to us. I work with my team to ensure that our clients receive more than just customer service; they receive customer satisfaction through trust, sincerity, and genuine friendship. We would love to help you with all of your insurance needs, whether auto, home, life, or business insurance.

Community Involvement

Salvador Serrano Jr. is heavily involved in his community! In addition to sponsoring many community events, he is an active board member for these local organizations:




Our Mission

The Serrano Insurance Agency, located in Pasadena, TX and serving the surrounding areas, upholds a culture of safety through risk management. Our belief in this culture is reflected in our commitment to providing you with the right coverage and advice at an affordable price. 
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